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Ask-a-question: In Person | By E-mail | By Phone | Book a Librarian

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IM is available:
Monday to Friday: 9 am to 6 pm
Saturday: 10 am to 6 pm
Sunday: 11:30 am - 4:00 pm
(No IM service on statutory holidays)

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In Person
The University Library provides reference service at all of its service locations during business hours, as well as by phone or email. Click here for links to hours of service and Contact information for all reference service desks. You can also contact a subject librarian.

Email
Click here to send a question via email.
Replies will be normally be sent within two business days.

Phone (Information Commons Service Desk):
403-220-8895 Monday to Friday, 09:00 12:00 and 13:00 to 16:00 hours.

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Research Assistance and Library Instruction
Looking for some assistance? Why not schedule an appointment with a librarian?
Meeting with a librarian can help you to:

  • Focus your topic into a researchable question;
  • Select the appropriate sources to search for information on your topic;
  • Develop effective search strategies for library databases and the Internet;
  • Set up search alerts on topics on ongoing interest;
  • Ensure that you’re on the right track with the research you’ve done to date;
  • Answer any other questions you may have regarding finding, retrieving, and using information
If you would like to set up a time to meet with a librarian who specialises in your subject area, or just meet to go over some library basics, please fill out the brief form found here and we will set a meeting up with you.

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