University of Calgary
UofC Navigation

Student Support

As a student attending the University of Calgary, you have access to the books, journals and online resources of a major research institution. Your subject librarians are available for research assistance as well.

Your University of Calgary ONEcard is your library card, and gives students the following privileges:

  • Borrowing books with a loan period of two weeks for undergraduate students and a term loan for graduate students
  • Interlibrary loan
  • Off-campus access to Library Research Databases

Continuing Ed Students

You can borrow books for a two-week loan period (for books with a Definite Loan Period) by using a UniCard.

You qualify for online access to library resources if you are enrolled in a course of 10 hours or longer. This applies to both classroom and online courses. Your online library access is available to you for the duration of the semester in which your Continuing Education course runs.

When prompted for a login to access library resources, please use your 8-digit UCID and MyContEd password.

If you can’t remember your UCID and/or password, please try the Forgot UCID and Forgot Password utilities.

You can also call Continuing Education for help (403-220-2866  or  1-866-220-4992) during regular office hours (Mon - Fri, 8:30 am - 4 pm).

For after-hours help with online library access, please connect with the UCIT Support Centre.

Distance Students

Students enrolled in distance education may use the Document Delivery Request Form to request books or journal articles. Items will be sent to you at no cost. Books include a postage paid label to return material to us. Ensure that you return materials by the posted due date. Journal articles are yours to keep. Please view our library connection policies.

For distance education students in the University of Calgary at Red Deer College and Campus Alberta Applied Psychology programs, we've compiled information just for you.

Before making a request, check if the full text of the article is online. The Citation Linker can take you directly to the full text of an article if it's available from one of our resources.

Placing Holds

Like any other student, distance education students can place a hold on library books.

  • Go to the Library Catalogue.
  • Click the blue hold button when you find a book you want. 
  • Enter your User ID—the first nine digits on the barcode of your University ID Card/UNICARD.
  • Enter your PIN—normally your student ID number excluding any leading zeroes.
  • Select the Taylor Family Digital Library as your pickup location for Document Delivery. If you are planning to come to campus to pick up your books, choose the library branch that best suits your needs.

When you receive an email saying that your hold is available, reply and ask for the book to be delivered.