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COVID-19 Updates: Due to provincial restrictions, our Contactless Pickup and Study Space/Computer Reservations have changed.

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Contactless pickup service | Study space and computer reservation | Printing, scanning and copying services

High Density Library

HDL Policies

The following policies apply to regular library materials that do not require staff supervision:

Retrieval of Material from the HDL:

-  Any user of the University of Calgary libraries in good standing may request material from the HDL.

-  Requests are submitted online using a valid University of Calgary library card.

-  Library users without library cards and TAL (The Alberta Library) card holders may request material using the: HDL Standard request form


Books and journal volumes are delivered from the HDL to the Taylor Family Digital Library (TFDL) and Health Sciences Library twice daily from Monday – Friday. 

-  Library users are notified by e-mail when requests are available for pick-up.

-  Items requested online will be available for pickup at Taylor Family Digital Library (TFDL) or Health Sciences Library within 1 business day.

Regular borrowing privileges, including renewal, apply to all HDL material.

-  Journal volumes held at the HDL may be borrowed for a 3-day period.

-  Users may request multiple volumes of journals or large sets by special arrangement. Such requests are submitted by e-mail using the Contact form which is directed to the Director of Access Services. Additional delivery time must be allowed for large requests and could take up to 2 busines days.  Volumes may be viewed in the Alan MacDonald Reading Room on the 5th floor of the Taylor Family Digital Library (TFDL). Volumes may be borrowed for a 3-day loan period per regular borrowing policies.

-  Items borrowed from the HDL may be returned at any University of Calgary Library.


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