Borrowing Services

• Recalls occur when a borrowed item is requested by another user.
• The recall period for library items is 10 days.
• Check your email for a “Shortened Due Date Notice” for the new due date.
• Recalled items cannot be renewed or have their due date changed.
• All regular loan items are subject to a recall.

• All UCalgary Students, Faculty, and Staff’s library items will be auto-renewed. 10 days before the term due date, all items that have not been recalled will be renewed automatically to the next term due date.
• All other users can renew their items by logging on to their Library Account. Library items can be renewed twice.
• All renewed items are still subject to a 10-day recall during the term loan period.
• Recalled items cannot be renewed.
• Users with blocked accounts, due to overdue material or fines on the account, will not be able to renew their items.

1. Sign into your Library Account.
2. Click on "New Search" and search for the item you wish to borrow.
3. Click on the item.
4. "Request" the item.
• For books, the Request link will be under "Get It."
• For journal issues, you can request individual issues under the "Options" column on the right-hand side of the page.
5. Select the pick-up location for your item(s).
6. Click "Request."
7. You will receive an email notification once your item is available for pick-up. You will have 7 days to pick-up your item(s).
• Your item will be located on the Hold shelves/kiosks, filed alphabetically by last name.
• If not picked up within 7 days, the request will expire and be removed from the hold shelf/kiosk

• Any UCalgary library item with a regular loan policy can be returned to any library location.
• All locations have exterior return slots located near the entrance/exit.
• The TFDL has an external return slot located on the east side of the building (the side closest to the MacKimmie Tower).
• There is a return bin located at the loop by the Rozsa Centre (see image below).

• All reserve, technology, and fragile material must be returned to the location or reserve kiosk it was borrowed from.
• A user is responsible for the item until it is received by the library undamaged, and removed from their account.
• All Interlibrary Loans must be returned directly to the TFDL or HSL service desk with their ILL paperwork.

• Overdue Fines: $5/item/day for Community, Alumni, and TAL users
• Overdue Technology: $3/item/day
• Overdue Reserve Items: $3/item/hour
• Overdue Recall Fines: $5/item/day
• Lost Replacement Fee: $150/item
• Rebinding/repair charges for items returned damaged: Charges will vary

Fines can be paid:

• credit card by logging into your Library Account
• in-person at the TFDL by debit or credit card
• Fines cannot be paid over the phone or email. Cash transactions are not accepted.

UCalgary Library accounts and borrowing privileges will be blocked when there is:

• Fines of $50.00 or more
• There are outstanding overdue or lost items on the user's account
• Recalled material not returned by recall due date.

Your Library Account provides an overview of your library activity, status, and contact information. You can view due dates, loans, requests, fines, and account expiry.

You can sign into your Library Account from the library homepage.

1. Select My Account located at the top right of the menu bar.
2. Select your user group:
• Students, Faculty, Staff, General Associate
• ContEd, Community Users and Alumni (this includes SAILs and COPPUL users)
3. Enter your login credentials:
• For Students, Faculty, Staff, and General Associate enter your IT username and password.
• For ContEd, Community Users and Alumni enter the first 9 digits of the barcode of your card and your password.

For Students, Faculty, Staff, and General Associates all library notifications are sent to your UCalgary email address.

For ContEd, Community Users and Alumni all library notifications are sent to your personal email address. Your contact information and login password can be updated under the Personal Details tab.