SAIL Partners Borrowing

Physical Access click to copy link to share the Physical Access section

• To work in the TFDL space:
1. Book a computer workstation before your visit opens a new window.
2. Register for a guest pass opens a new window upon your arrival at the library.
• Glenbow Western Research Centre
1. Book an appointment opens a new window.
2. Register for a guest pass upon your arrival at the library.
• The Military Museum and branch libraries - regular access.

Computer Access click to copy link to share the Computer Access section

• To work in the TFDL register for a guest pass upon your arrival at the library.
• SAIL members may bring in their own personal device and connect to the Guest Wifi opens a new window. To access the databases and electronic resources, a guest login is required to connect to the airuc-secure network
• To use the library computers, SAIL members must book a computer station in advance.
• workrooms.ucalgary.ca/reserve/alumni-and-community opens a new window
• Each person can book 4 hours per day in one of 4 stations on the TFDL 1st Floor and must bring valid government picture ID to collect a Guest Login credential.
• Guest logins can be obtained at the TFDL service desk:
• (Fall / Winter) Monday to Friday 10:00am to 3:45pm; Saturday/Sunday/Stat Holidays 10:00am to 3:45pm.
• (Spring / Summer) Monday to Friday 10:00am to 2:00pm; Saturday/Sunday/Stat Holidays 10:00am to 2:00pm.

Borrowing Privileges click to copy link to share the Borrowing Privileges section

• St. Mary's University, Ambrose University, and Bow Valley College Students, Faculty, and Staff (SAILs) can borrow from the UCalgary Libraries by bringing their institutional library card.
• Number of loans: 50 items.
• Loan Period: Auto-renew for term loans that have not been recalled.
• Items that are lost or long overdue will result in a $150 replacement fee.
• No Interlibrary Loan Request access.

Recalls click to copy link to share the Recalls section

• Recalls occur when a borrowed item is requested by another user.
• The recall period for library items is 10 days.
• Check your email for a "Shortened Due Date Notice" for the new due date.
• Recalled items cannot be renewed or have their due date changed.
• All regular loan items are subject to a recall.

Renewal click to copy link to share the Renewal section

• All SAIL user's library can renew their items by logging on their institution's library account. Library items can be renewed twice.
• All renewed items are still subject to a 10-day recall during the term loan period.
• Recalled items cannot be renewed.
• Users with blocked accounts, due to overdue material or fines on the account, will not be able to renew their items.

Requesting Items click to copy link to share the Requesting Items section

1. Go to your institution's library website.
2. Sign into your Library Account.
3. Click on "New Search" and search for the item you wish to borrow.
4. Click on the item.
5. "Request" the item.
6. Select the pick-up location for your item(s).
7. Click "Request."
8. You will receive an email notification once your item is available for pick-up.
• If you are collecting your item from the Taylor Family Digital Library, you will have 7 days to pick-up your item(s). The item will be located in the Hold kiosks, filed alphabetically by last name.
• Please speak to the desk staff during desk hours about gaining access to the kiosk.
• If not picked up within 7 days, the request will expire and be removed from the hold kiosk.

Returning Library Items click to copy link to share the Returning Library Items section

• Any UCalgary library item with a regular loan policy can be returned to any library location.
• All locations have exterior return slots located near the entrance/exit.
• The TFDL has an external return slot located on the east side of the building (the side closest to the MacKimmie Tower).
• There is a return bin located at the loop by the Rozsa Centre (see image below).



• All reserve, technology, and fragile material must be returned to the location or reserve kiosk it was borrowed from.
• A user is responsible for the item until it is received by the library undamaged, and removed from their account.
• All Interlibrary Loans must be returned directly to the TFDL or HSL service desk with their ILL paperwork.

Fines & Charges click to copy link to share the Fines & Charges section

• Overdue Technology: $3/item/hour
• Overdue Reserve Items: $3/item/hour
• Overdue Recall Fines: $5/item/day
• Lost Replacement Fee: $150/item; replacement copies will not be accepted
• Items returned damaged: $150/item
• Examples of damaged books include, but are not limited to, water damage, mold, writing on the inside of the book, torn and or missing pages, excessive sticky notes remaining in the item, and/or damage to the outside of the book.
• Before checking out books we encourage users to check their books for damage. If there is any damage please notify someone at the service desk or by contacting libinfo@ucalgary.libanswers.com so staff can make a note that the damage took place before you borrowed the item.

Fines can be paid:

• Credit card by logging into your Library Account
• In-person at the TFDL by debit or credit card
• Fines cannot be paid over the phone or email. Cash transactions are not accepted.

Please note that the following are NOT acceptable reasons for waiving a fine:

• Lack of awareness of library policies
• Forgetting the due date, not renewing on time or the inability to renew online
• Failure to receive an overdue notice email
• Missing a due date because you are out of town

Account and Borrowing Blocks click to copy link to share the Account and Borrowing Blocks section

UCalgary Library accounts and borrowing privileges will be blocked when there is:

• Fines of $50.00 or more.
• There are outstanding overdue or lost items on the user's account.
• Recalled material not returned by recall due date.

Logging in to My Account click to copy link to share the Logging in to My Account section

Your Library Account provides an overview of your library activity, status, and contact information. You can view due dates, loans, requests, fines, and account expiry opens a new window. You can sign into your Library Account from your institution's library website.

Account Expiration click to copy link to share the Account Expiration section

• SAIL members are subject to yearly account expiry based on the closest term due date.
• Accounts can be renewed via in-person visit, email, phone call, or chat.

Digital Resources/Databases click to copy link to share the Digital Resources/Databases section

• SAIL users do not have access to digital library resources off-campus.
• All users have access to Open Access resources off-campus.