UCalgary Students, Staff, Faculty, and General Associates

Physical Access click to copy link to share the Physical Access section

• To access the TFDL spaces, scan your Unicard barcode at the turnstiles.
• Access to Regular Stacks, Reserve Items, Technology at any UCalgary Library - TFDL and branch locations, including Archives and Special Collections, and LabNext Makerspace

Computer Access click to copy link to share the Computer Access section

• All students, staff, and faculty are able to sign in to library computers using their IT username and password.

Borrowing Privileges click to copy link to share the Borrowing Privileges section

• UCalgary Students, Faculty, Staff, and General Associates must obtain a Unicard from the Campus Service Centre before visiting the library and activating their account.
• Number of loans: Unlimited.
• Maximum Loan Period:
• Students: 250 days (initial term loan + 1 renewal)
• Faculty & Staff: 740 days (initial term loan + 5 renewals)
• Interlibrary Loan Request access.
• Items that are lost or long overdue will result in a $150 replacement fee.

Recalls click to copy link to share the Recalls section

• Recalls occur when a borrowed item is requested by another user.
• The recall period for library items is 10 days.
• Check your email for a "Shortened Due Date Notice" for the new due date.
• Recalled items cannot be renewed or have their due date changed.
• All regular loan items are subject to a recall.

Renewals click to copy link to share the Renewals section

• All UCalgary Students' library items will be auto-renewed, and can be renewed 1 time. 10 days before the term due date, all items that have not been recalled will be renewed automatically to the next term due date.
• All UCalgary Faculty, and Staff's library items will be auto-renewed, and can be renewed 5 times. 10 days before the term due date, all items that have not been recalled will be renewed automatically to the next term due date.
• All renewed items are still subject to a 10-day recall during the term loan period.
• Recalled items cannot be renewed.
• Users with blocked accounts, due to overdue material or fines on the account, will not be able to renew their items.

Requesting Items click to copy link to share the Requesting Items section

1. Sign into your Library Account.
2. Click on "New Search" and search for the item you wish to borrow.
3. Click on the item.
4. "Request" the item.
• For books, the Request link will be under "Get It."
• For journal issues, you can request individual issues under the "Options" column on the right-hand side of the page.
5. Select the pick-up location for your item(s).
6. Click "Request."
7. You will receive an email notification once your item is available for pick-up. You will have 7 days to pick-up your item(s).
• Your item will be located on the Hold shelves/kiosks, filed alphabetically by last name.
• If not picked up within 7 days, the request will expire and be removed from the hold shelf/kiosk

Returning Library Items click to copy link to share the Returning Library Items section

• Any UCalgary library item with a regular loan policy can be returned to any library location (except the Business Library).
• All locations (except the Business Library) have exterior return slots located near the entrance/exit.
• The TFDL has an external return slot located on the east side of the building (the side closest to the MacKimmie Tower).
• There is a return bin located at the loop by the Rozsa Centre (see image below).



• All reserve, technology, and fragile material must be returned to the location or reserve kiosk it was borrowed from.
• A user is responsible for the item until it is received by the library undamaged, and removed from their account.
• All Interlibrary Loans must be returned directly to the TFDL or HSL service desk with their ILL paperwork.

Fines & Charges click to copy link to share the Fines & Charges section

• Overdue Technology: $3/item/hour
• Overdue Reserve Items: $3/item/hour
• Overdue Recall Fines: $5/item/day
• Lost Replacement Fee: $150/item; replacement copies will not be accepted
• Lost item replacement fees will be waived if the item has been returned in good condition.
• Items returned damaged: $150/item
• Examples of damaged books include, but are not limited to, water damage, mold, writing on the inside of the book, torn and or missing pages, excessive sticky notes remaining in the item, and/or damage to the outside of the book.
• Before checking out books we encourage users to check their books for damage. If there is any damage please notify someone at the service desk or by contacting libinfo@ucalgary.libanswers.com so staff can make a note that the damage took place before you borrowed the item.

Fines can be paid:

• Credit card by logging into your Library Account
• In-person at the TFDL by debit or credit card
• Fines cannot be paid over the phone or email. Cash transactions are not accepted.

Please note that the following are NOT acceptable reasons for waiving a fine:

• Lack of awareness of library policies
• Forgetting the due date, not renewing on time or the inability to renew online
• Failure to receive an overdue notice email
• Missing a due date because you are out of town

Account and Borrowing Blocks click to copy link to share the Account and Borrowing Blocks section

UCalgary Library accounts and borrowing privileges will be blocked when there is:

• Fines of $50.00 or more.
• There are outstanding overdue or lost items on the user's account.
• Recalled material not returned by recall due date.
• There is no email address attached to the library account.

Account Expiration click to copy link to share the Account Expiration section

• Student account expiry is based on the term and course enrollment
• Faculty and Staff account expiry is based on their HR Peoplesoft status

Digital Resources/Databases click to copy link to share the Digital Resources/Databases section

• Off-campus access to all digital library resources including e-books, journals, and databases by using their IT username and password and by signing into their Library Account.
• All users have access to Open Access resources off-campus.
• Material provided through off-campus and on-campus access are only for individual study and research purposes only. Individuals are responsible for ensuring they are using copyright-protected works in accordance with applicable laws.

Student Registrar Withhold click to copy link to share the Student Registrar Withhold section

• Students who have accrued $450 or more in fines or fees and have not paid within 30 days will have a Registrar Withhold placed on their account.
• This will affect future registration or receipt of transcripts.
• After the fine has been paid in full, the Library Registrar withhold will be removed from your account.
• If the withhold is not lifted within one week, please contact Janine Gittens.

Sessionals click to copy link to share the Sessionals section

Sessionals have library access once they have their UCID card and a UCIT account. If you do not yet have access to library resources, you need to check with the hiring department/manager.

General Associates click to copy link to share the General Associates section

• There are two types of UCalgary Associates:
• General Associates, who are eligible for UCalgary Staff library privileges
• Associates-Limited, who are eligible for Community library borrowing privileges
• If you require additional information about your UCalgary Associate status you may wish to contact the Human Resources Help Desk, or the department with which you are associated.
• All UCalgary Associates require a Unicard to access library services.

Logging in to My Account click to copy link to share the Logging in to My Account section

Your Library Account provides an overview of your library activity, status, and contact information. You can view due dates, loans, requests, fines, and account expiry opens a new window.

You can sign into your Library Account from the library homepage.

1. Select My Account located at the top right of the menu bar.
2. Select Students, Faculty, Staff, General Associate
3. Enter your IT username and password.

For Students, Faculty, Staff, and General Associates all library notifications are sent to your UCalgary email address.